If any client or group members wants to cancel the tour due to any unfortunate reason, the client may be liable to pay cancellation charges. The cancellation charges will depend on the timing of cancellation with respect to the tour start date as summarized below:
Cancellation Time | Cancellation Fee |
60 Days before tour starts | Non-refundable deposit*, if any |
59 – 45 Days before tour starts | Non-refundable deposit* + 10% Remaining Land cost |
44 – 30 Days before tour starts | Non-refundable deposit* + 20% Remaining Land cost |
29 – 15 Days before tour starts | Non-refundable deposit* + 50% Remaining Land cost |
14 – 07 Days before tour starts | Non-refundable deposit* + 70% Remaining Land cost |
06 – 01 Days before tour starts | Non-refundable deposit* + 90% Remaining Land cost |
After start of tour | 100% cancellation, in case of cancellation at the discretion of the client |
*Non-refundable deposit includes all payments demanded by hotels and other suppliers. Amount of deposit will be determined as per payment guidelines of hotels and other suppliers.
** Above mentioned cancellation charges will be superseded by hotels or other supplier’s cancellation terms, as applicable.
* All cancellations must be made in writing by the person who made the booking and are effective on the day we receive it.
Cancellation Policy for Domestic Air Sector:
Cancellation charges are dependent on the airlines cancellation policy, which is subject to change with or without notice.
Special Note: In the event such as internal conflict, war, government intervention, withdrawal of traffic due to any natural calamity, pandemic, endemic or anything that is beyond our control, above cancellation policy will not apply. It is the sole discretion of the company to take necessary action and decision keeping in mind the welfare of all participants.
Amendments: It is occasionally necessary for us to make changes to advertised products and services and we reserve the right to make such changes. In exceptional circumstances we may have to modify your holiday after booking. If the change is minor, we will do our best to notify you in advance but are not obliged to do so and no compensation is payable. If the change is material (for example, a change of flight time by more than 12 hours, change of destination or to a lower standard accommodation), we will notify you as soon as practically possible and offer you the choice of accepting alternative arrangements or arranging an alternative holiday or Cancelling your holiday.
On the other hand, once the tour is confirmed and invoice is issued, if you wish to change your travel arrangement in any way for your chosen departure date or accommodation, we will do utmost to make these changes, but it may not always be possible.